These Terms & Conditions (“Terms“) govern your use of the mtadmc.com website (the “Site“) and the travel planning and consultancy services offered by MTA Destination Management Company, trading as “My Tour Adviser” (“MTA,” “we,” “us,” or “our“). By using our Site or engaging our services, you agree to these Terms.
MTA is a private, tailor-made destination management company based in Agra, Uttar Pradesh, India, designing personalized, private itineraries across India and select international destinations we feature on our Site.
You agree to use our Site only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this Site by anyone else. The content on our Site, including sample itineraries, is provided for general information and inspiration; specific itineraries, prices, and availability will be confirmed to you directly by our team.
We provide private, tailor-made travel planning and destination management services, including itinerary design, accommodation selection, local guides, and ground transportation coordination. We do not operate as a fixed-departure, mass-market package tour operator; every itinerary is customized to the individual Traveler based on a consultation with our team.
Because our tours are private and customized, the specific inclusions, exclusions, itinerary, and price of your Trip will be confirmed in writing (by email or other agreed method) once we understand your preferences, and will form part of your individual booking agreement with us, alongside these Terms.
The sample itineraries shown on our Site are illustrative examples of trips we have designed and are not fixed, bookable packages. Actual itineraries, routing, and the order of destinations visited may vary based on your preferences, availability, and local conditions.
We select accommodation — ranging from luxury hotels to boutique properties, homestays, and villas — based on your preferences and our own quality standards. Specific hotels for your Trip will be confirmed as part of your itinerary.
Ground transportation, including transfers and chauffeured vehicles, is arranged as part of your itinerary using drivers and vehicles we consider reputable. Where flights form part of your Trip, [CLIENT CONFIRMATION REQUIRED: please confirm whether MTA books flights on the Traveler’s behalf, or whether Travelers are responsible for arranging their own flights.]
Local guides and private activities included in your itinerary will be confirmed as part of your Trip planning. Guides and local partners are engaged by MTA to provide destination expertise, but are, in many cases, independent local professionals or third-party suppliers rather than MTA employees. [CLIENT CONFIRMATION REQUIRED: please confirm the employment/contractor relationship with guides and drivers, as this affects the liability language in Section 25.]
Prices for tailor-made itineraries are not published on our Site and are provided directly to you based on your specific requirements, travel dates, and chosen inclusions. Quotations are valid for the period stated at the time they are provided to you. [CLIENT CONFIRMATION REQUIRED: standard quotation validity period, and whether prices can change due to currency fluctuation, fuel surcharges, or supplier rate changes after a quotation is issued.]
To book a Trip with us, you will typically enquire through our Site, by email, or by WhatsApp, after which we will discuss your preferences and provide a proposed itinerary and quotation. [CLIENT CONFIRMATION REQUIRED: please confirm exactly how a booking becomes confirmed — for example, written confirmation plus receipt of a deposit — so this section can describe the actual process accurately.]
[CLIENT CONFIRMATION REQUIRED: This section requires MTA to confirm: accepted payment methods; whether a deposit is required and what percentage; the balance payment deadline before travel; and whether payments are made online, by bank transfer, or another method. We identified code on the Site (an “Online Store” cart URL parameter) that may indicate an online payment capability, but could not confirm whether it is active — please clarify so this section reflects the actual payment process.]
[CLIENT CONFIRMATION REQUIRED: Please confirm MTA’s policy on Traveler-requested amendments to a confirmed Trip, including any amendment fees.]
[CLIENT CONFIRMATION REQUIRED: Please confirm MTA’s cancellation policy, including any notice periods and cancellation charges as a percentage of the Trip cost, and whether these vary by how close to departure the cancellation occurs.]
[CLIENT CONFIRMATION REQUIRED: Please confirm MTA’s refund policy, including how refunds (where applicable) are calculated and how long they take to process.]
We strongly recommend that all Travelers obtain comprehensive travel insurance, including cover for trip cancellation, medical expenses, and personal belongings, before departure. MTA does not sell or provide travel insurance directly; Travelers are responsible for arranging their own suitable cover. Our team can discuss general insurance considerations with you, but any insurance policy is a separate contract between you and your chosen insurer.
Travelers are responsible for ensuring they hold a valid passport and any visas or travel permits required for their itinerary. [CLIENT CONFIRMATION REQUIRED: please confirm whether MTA provides any visa-assistance service, or whether this is entirely the Traveler’s own responsibility, so this section can be worded precisely.]
Travelers are responsible for ensuring they meet any health, vaccination, or other entry requirements applicable to their destination(s) and for their own fitness to undertake the planned activities. Travelers with specific accessibility needs, medical conditions, or other special requirements should inform us in advance so we can plan accordingly; while we will make reasonable efforts to accommodate such needs, we cannot guarantee that every requirement can be met by every Supplier.
Many elements of your Trip — including hotels, guides, drivers, and airlines — are provided by independent third-party Suppliers. While we select Suppliers carefully, we do not control their day-to-day operations, and each Supplier’s own terms and conditions may also apply to the services they provide.
Local conditions such as weather, road closures, site closures, or Supplier availability may occasionally require changes to your itinerary, before or during travel. Where reasonably possible, we will inform you of any material changes and offer suitable alternatives.
MTA will not be liable for any failure or delay in performing our obligations where this is caused by circumstances beyond our reasonable control, including but not limited to natural disasters, extreme weather, government action, travel restrictions, strikes, or other events of force majeure.
You are responsible for providing accurate information when planning your Trip, for your own conduct while traveling, for complying with local laws, and for any valuables or belongings you bring with you.
We are happy to discuss accessibility needs, dietary requirements, and other special requests as part of planning your itinerary, and will do our best to accommodate them through our choice of accommodation, transport, and activities, subject to what is realistically available at each destination.
[CLIENT CONFIRMATION REQUIRED: This section requires input from MTA’s legal advisor, as liability clauses (including any limitation of liability, and MTA’s responsibility versus that of independent Suppliers such as hotels, guides, and airlines) have legal consequences that vary by jurisdiction and cannot be safely drafted from website content alone.]
If you have a concern about your Trip, please contact us as soon as possible — ideally while still traveling, so we have the best opportunity to resolve the issue — at info@mtadmc.com or via WhatsApp at +91 8859198849. [CLIENT CONFIRMATION REQUIRED: please confirm if MTA has a formal complaints procedure or escalation path, and any response-time commitment.]
All content on our Site, including text, images, logos, and itinerary descriptions, is owned by or licensed to MTA and is protected by applicable intellectual property laws. You may not copy, reproduce, or use our content for commercial purposes without our prior written consent.
We aim to keep the information on our Site accurate and up to date, but destination information, sample itineraries, and images are provided for general guidance only and do not form part of any binding contract until confirmed in writing for your specific Trip.
Our collection and use of your personal information is described in our [Privacy Policy], which forms part of these Terms.
[CLIENT CONFIRMATION REQUIRED: Please confirm the governing law and jurisdiction that should apply to these Terms — this is typically the law of the country where the company is legally registered, but must be confirmed by MTA and its advisor rather than assumed.]
We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last updated” date. Terms applicable to a specific Trip will generally be those in effect at the time your booking is confirmed.
MTA Destination Management Company 79/1 R K Puram Phase 1, Tajnagari 1, Agra – 282001, Uttar Pradesh, India India: +91 8859198849 | Italy: +39 3387081441 | Email: info@mtadmc.com